MAGMA3C | SOFTWARE COMPANY
Call Center Setup Solutions in Lahore
A call center must be fast, reliable, and built on a strong VoIP foundation. Our call center setup services in Lahore help businesses build high-performance inbound, outbound, and blended call centers optimized for Pakistani networks.
From dialer installation to SIP trunks, IVR, agent workstations, and monitoring dashboards — we build complete call center systems that offer clear calling, stable connectivity, and professional-grade performance.
Our team supports startups, BPOs, telemarketing agencies, and enterprise-level call centers across Pakistan.
With crystal-clear voice quality, flexible pricing, and countrywide coverage, we deliver SIP solutions built for growing Pakistani businesses.
Why Choose Our Call Center Setup Services?
We combine the best VoIP technologies with industry experience to set up call centers that run smoothly day and night.
Anti-block VoIP routing
CRM & dialer integration
Affordable SIP channels
Suitable for small teams & enterprise BPOs
Lahore-based support + remote support across Pakistan
Our Complete Call Center Service
Inbound & Outbound Call Center Setup
We design complete call center systems that handle customer support, telemarketing, sales, and service calls with ease.
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Services:
• Call flow design
• Agent extension setup
• Queue & ring group configuration
• IVR setup
• Real-time monitoring• Stable and scalable infrastructure
• Perfect for BPOs and support teams
• High-quality VoIP routing
• Supports blended campaigns
• Easy to manage and expand
Predictive & Auto Dialer Installation
We install auto dialers and predictive dialers that increase agent productivity and reduce idle time.
Services:
• Dialer software installation
• CRM integration
• Campaign creation
• Call pacing setup
• Reporting dashboard• Boosts outbound call efficiency
• Reduces manual dialing
• Supports large calling lists
• Agent productivity tracking
• Works with local & international routes
VoIP & SIP Trunk Setup for Call Centers
We provide high-quality VoIP lines with anti-block routing and high concurrency to keep your call center running smoothly.
Services:
• SIP trunk provisioning
• Codec optimization
• Anti-block routing setup
• Failover & redundancy
• Load balancing• Ultra-low call rates
• High concurrent call capacity
• Ideal for large call centers
• Works with dialers & CRMs
• Nationwide & international connectivity
Call Center PBX & IVR System
We install modern PBX systems and multi-level IVRs tailored to your call center’s needs.
Services:
• PBX installation (Cloud or On-Premise)
• IVR setup
• Call routing automation
• Agent groups & queues
• Voicemail & call recording• Works with Cisco/Yealink/Grandstream
• Professional customer experience
• Efficient call distribution
• Flexible routing rules
• Supports call recording & analytics
Agent Workstation Setup
We create ergonomic agent workstations with the right hardware, software, and network setup for long-hour operations.
Services:
• Headset setup
• Softphone/desk phone installation
• PC performance optimization
• Network cabling
• Agent monitoring tools• Ideal for telemarketing teams
• Noise-free headsets
• Smooth desktop performance
• Low-latency call quality
• Supports remote agents
Call Center Monitoring & Reporting
We provide dashboards and tools that help supervisors track agent performance, call quality, and campaign results.
Services:
• Real-time monitoring
• Call recordings
• Agent activity logs
• KPI reporting
• Custom analytics
Bullet Points (5):
• Better workforce management
• Insightful call stats
• Identify and fix issues early
• Improve team productivity
• Works with all CRMs & dialers
Service Locations
Lahore (Primary Focus)
All over Pakistan (remote setup available)
FAQ's
How much does call center setup cost in Lahore?
Setup cost depends on seats, dialer type, SIP channels, and hardware. Small teams start from Rs. 30,000, while larger setups vary.
Can you provide VoIP and SIP trunks for the call center?
Yes — we offer high-quality SIP trunks with anti-block routing, perfect for local and international campaigns.
Do you install predictive and auto dialers?
Yes — we install and configure all dialer types including VICIdial, GoAutoDial, and cloud dialers.
Can you set up a call center for remote agents?
Absolutely — we configure cloud PBX, VPN, softphones, and remote monitoring so agents can work from anywhere.
Do you offer maintenance and support?
Yes — we offer full on-site and remote support for call centers across Lahore and Pakistan.