Description
ADDASOUND Crystal UC2732 is a binaural (dual‑ear) wired headset designed for call centers, office professionals, and frequent communicators. It provides balanced audio on both ears, reliable noise‑reducing mic performance, and ergonomic comfort, making it ideal for all‑day use.
Whether you handle customer calls, join meetings, or manage team collaborations, professional wired headset delivers dependable sound clarity and comfort, day after day.
Key Features of ADDASOUND Crystal UC2732
Noise‑Canceling Microphone: Filters background noise for clear voice communication.
Dual‑Ear Stereo Sound: Balanced audio for both ears enhances comfort and focus.
All‑Day Comfort: Light weight and cushioned ear pads reduce fatigue during long shifts.
Memory Steel Headband: Adjustable fit with secure comfort for daily wear.
Quick‑Disconnect (QD) Connector: Easy plug‑and‑play with desk phones and softphones with help of compatible adaptor.
Durable Construction: Built with reinforced materials for long‑term reliability.
Best Use Cases of ADDASOUND Crystal UC2732
Call Center Agents: Reliable communication during high call volumes.
Office Workers: Balanced audio and comfort for frequent calls.
Desk Phones & Softphones: Works with compatible platforms via QD connection.
Remote Work: Professional headset for home office communications.
Type: Wired binaural call center headset
Quick Specs of Dual Ear Call Center Headset
Microphone: Noise‑canceling
Headband: Memory steel, adjustable fit
Ear Cushions: Soft, lightweight for all-day comfort
Connectivity: Quick‑Disconnect (QD) cable for desk phones and softphones by using compatible adaptor.
Durability: Reinforced construction for long-term use
Audio: Balanced stereo sound for both ears
Compatibility: Works with PC, Mac, and compatible desk phones by using compatible adaptor.
Crystal UC2731 vs Crystal UC2732
| Feature | ADDASOUND Crystal UC2731 | ADDASOUND Crystal UC2732 |
|---|---|---|
| Design Type | Mono (Single-ear) headset | Binaural (Dual-ear) headset |
| Best For | Call center agents needing situational awareness | Call center/office pros needing full stereo audio |
| Audio Experience | Single-ear listening | Balanced stereo sound |
| Comfort | Lightweight with cushioned ear pad | Dual cushioned ear pads for all-day comfort |
| Mic Type | Noise-canceling microphone | Noise-canceling microphone |
| Noise Isolation | Moderate | Better noise isolation with two ear cups |
| Headband | Adjustable memory steel | Adjustable memory steel |
| Connector | Quick Disconnect (QD) | Quick Disconnect (QD) |
| Compatibility | Desk phones via QD (with adapter for PC) | Desk phones via QD (with adapter for PC) |
| Best Use Case | Users who need one ear free | Users who need immersive communication |
| Weight | Lighter overall | Slightly heavier (dual ear cups) |
| Focus & Productivity | Good | Excellent for focus in noisy spaces |
| Price Positioning | More budget-friendly | Slightly premium tier |
| Ideal For | Customer service reps with multitasking tasks | Frequent callers or long-shift communicators |
FAQs
What makes it better than the Crystal 2731?
The Crystal 2732 has dual‑ear (stereo) listening, while the 2731 is single‑ear only.
Does this headset include an in-line controller for call management?
Yes, it has an in-line controller for easy volume adjustment, microphone muting, and call answering/ending.
Is the Crystal UC2732 optimized for Unified Communications platforms?
Yes, it is plug-and-play compatible with major UC platforms like Microsoft Teams, Zoom, and Skype for Business.
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